RESGRID ACADEMY

Welcome to Resgrid Academy

Learn, configure, apply.

The Academy helps members, dispatchers and department administrators understand Resgrid and use it in daily work.

Choose how you learn

Start with a role-based learning path, watch a topic lesson, or follow a configuration walkthrough. Videos include English captions, chapter navigation and downloadable transcripts. Feature guides explain a tool’s purpose, configuration and department impact.

Explore video lessons Follow a walkthrough

Practice with purpose

Use a practice exercise to check your understanding. Identify the intended result, make a controlled change, save it, and review the outcome with the people and devices involved. Check feature availability, department permissions and any connected providers in your own Resgrid system.

Firehouse 51 is a fictional example department. Its names, incidents and configuration illustrate the workflow; your department’s procedures guide how you use it.

Apply the examples to your team

The Academy includes examples for community paramedicine and mental health response, search and rescue, security companies and departments, wildland contractors and industrial emergency response teams, alongside fire and EMS.

Browse examples for your department →

Keep the reference close

Use the feature guides and configuration reference when reviewing settings. For additional product guidance, visit Resgrid documentation.