Setup help and support

Setup Wizard, Setup Report and Admin Assist.

Why it helps
Keep learning, configuration and verification as separate steps.

How to configure it
Know your department address and time zone, and choose at least two people who will administer Resgrid.

Before you begin
Check your department access and intended audience.

Examples for your department
Community paramedicine and mental health response: Setup help and support: Set the local time zone for scheduled outreach visits; review whether a daily reset would incorrectly mark an occupied response team available.
Search and rescue: Setup help and support: Choose availability reset rules that suit volunteers and overnight searches; avoid implying that a remote volunteer has arrived at staging.
Security companies and departments: Setup help and support: Set patrol-day boundaries and display order; review staffing suppression before excluding an off-duty patrol member from alerts.
Wildland contractors: Setup help and support: Review reset times across overnight assignments and the deployment time zone before changing contractor crew availability.
Industrial emergency response teams: Setup help and support: Align display time with plant shifts and review automatic resets before overwriting a team engaged in an extended incident.

Documentation: https://docs.resgrid.com/web-app/help-setup/