Investigations

Restricted case records, such as fire investigations.

Why it helps
Keep case responsibility and access separate from general department visibility.

How to configure it
Know which reports your department completes and who reviews them. Records may need to be enabled for your department.

Before you begin
Feature access enabled by your system operator

Examples for your department
Community paramedicine and mental health response: Investigations: Use an approved operational record definition for visits or responses; select fields and access according to the service’s record policy.
Search and rescue: Investigations: Record search activity, participants and outcomes; distinguish a saved draft from a reviewed or finalized record.
Security companies and departments: Investigations: Record patrol or incident activity under an appropriate definition; review required fields and client/site access.
Wildland contractors: Investigations: Record assignment activity and crew evidence; link the correct call or deployment and retain review status.
Industrial emergency response teams: Investigations: Record drills and response activity; review the definition, participants and finalization requirements.

Documentation: https://docs.resgrid.com/web-app/records/investigations/