Personnel roles Roles such as Firefighter, EMT or Officer. Why it helps Describe responsibility consistently without assuming that a role proves qualification. How to configure it Create the roles you dispatch or report on, and assign them to members. Before you begin Check your department access and intended audience. Examples for your department Community paramedicine and mental health response: Personnel roles: Create operational roles for clinicians and peer responders, then track credentials separately; membership does not establish clinical scope. Search and rescue: Personnel roles: Use roles such as Search Team Leader and Navigation Specialist; review current qualifications and actual availability before assignment. Security companies and departments: Personnel roles: Use Patrol Officer and Site Supervisor roles; scope group administration to the intended site and reserve department administration for department-wide ownership. Wildland contractors: Personnel roles: Use Crew Leader, Saw Operator and Driver roles; review seasonal roster membership and current credentials before deployment. Industrial emergency response teams: Personnel roles: Use ERT Leader, HazMat Technician and Equipment Operator roles; role labels do not replace qualification review. Documentation: https://docs.resgrid.com/configuration/personnel-roles/