Notification rules

Rules that alert chosen people when calls, statuses or other events happen.

Why it helps
Reduce missed follow-up and review unnecessary message volume.

How to configure it
Create notification rules for the events officers and administrators need to know about.

Before you begin
Check your department access and intended audience.

Examples for your department
Community paramedicine and mental health response: Notification rules: Review eligible channels and intended team recipients before an authorized communication test; configuration alone does not prove delivery.
Search and rescue: Notification rules: Review volunteer alert channels and inactive members; test reviewed recipients and fallback communications.
Security companies and departments: Notification rules: Review site/patrol alert recipients and channel preferences; prove delivery through a reviewed test.
Wildland contractors: Notification rules: Review crew communication channels and remote-connectivity limitations before mobilization.
Industrial emergency response teams: Notification rules: Review on-duty facility recipients and specialist escalation channels; test reviewed recipients and fallback procedures.

Documentation: https://docs.resgrid.com/web-app/notifications/