New Contract

Create a service contract for a customer.

Why it helps
Bill for standby and contract services and prepare reimbursement claims from records you already keep.

How to configure it
Requires the Workforce and Business Operations add-on. Online payments also need your own payment-provider account.

Before you begin
Feature access enabled by your system operator; Business Operations module enabled; Business Operations add-on access

Examples for your department
Community paramedicine and mental health response: New Contract: Connect approved operational activity to the service’s cost workflow; review eligibility and export prerequisites outside the operational roster.
Search and rescue: New Contract: Keep operational search records and any approved cost evidence together without assuming reimbursement eligibility.
Security companies and departments: New Contract: Connect client/site service activity to reviewed costs and invoices; verify source activity before authorized billing.
Wildland contractors: New Contract: Connect crew assignment activity and approved costs to the contracting workflow; validate rates and evidence before financial submission.
Industrial emergency response teams: New Contract: Connect facility or contracted response activity to reviewed internal cost allocation and invoicing where applicable.

Documentation: https://docs.resgrid.com/web-app/business-ops/contracts-and-compliance/