Personnel and unit statuses The statuses members and units report, such as Responding or On Scene. Why it helps Use terminology familiar to the department while preserving automation meaning. How to configure it Review the built-in statuses and add your own where your terms differ. Before you begin Check your department access and intended audience. Examples for your department Community paramedicine and mental health response: Personnel and unit statuses: Use an approved operational request type for a visit or mobile response; keep clinical triage and sensitive detail under the service’s procedures. Search and rescue: Personnel and unit statuses: Use Rescue or a reviewed search type and clear staging information; select the appropriate team. Security companies and departments: Personnel and unit statuses: Use Investigation or a reviewed patrol incident type with the correct site and selected resources. Wildland contractors: Personnel and unit statuses: Use a reviewed assignment or incident type and staging details; select crew and support resources. Industrial emergency response teams: Personnel and unit statuses: Use a reviewed facility incident type and access location; select the facility team and specialist equipment. Documentation: https://docs.resgrid.com/web-app/custom-statuses/