Contacts Shared contacts such as hospitals, agencies and vendors. Why it helps Members find the current procedure, preplan or phone number when they need it instead of searching email. How to configure it Add the outside contacts members call most. Before you begin Check your department access and intended audience. Examples for your department Community paramedicine and mental health response: Contacts: Organize approved response and referral procedures with responsible owners and review dates. Search and rescue: Contacts: Organize search, navigation and equipment protocols and mutual-aid references. Security companies and departments: Contacts: Organize site instructions, escalation procedures and patrol reference documents. Wildland contractors: Contacts: Organize assignment, equipment and agency procedures with seasonal review ownership. Industrial emergency response teams: Contacts: Organize facility response plans, access instructions and equipment procedures with current owners. Documentation: https://docs.resgrid.com/web-app/contacts/