New Message

Send a message, poll or callback request to members.

Why it helps
A dispatch only helps if it reaches people. This is where you confirm members can actually be contacted.

How to configure it
Make sure members have added a mobile number or email address and installed the Responder app.

Before you begin
Messaging module enabled

Examples for your department
Community paramedicine and mental health response: New Message: Review eligible channels and intended team recipients before an authorized communication test; configuration alone does not prove delivery.
Search and rescue: New Message: Review volunteer alert channels and inactive members; test reviewed recipients and fallback communications.
Security companies and departments: New Message: Review site/patrol alert recipients and channel preferences; prove delivery through a reviewed test.
Wildland contractors: New Message: Review crew communication channels and remote-connectivity limitations before mobilization.
Industrial emergency response teams: New Message: Review on-duty facility recipients and specialist escalation channels; test reviewed recipients and fallback procedures.

Documentation: https://docs.resgrid.com/web-app/messages/