Chatbot and Assistant integration settings

Connect the Resgrid Assistant to chat platforms and choose what it may do.

Why it helps
Keep automated access and confirmations under administrator control.

How to configure it
Make sure members have added a mobile number or email address and installed the Responder app.

Before you begin
Check your department access and intended audience.

Examples for your department
Community paramedicine and mental health response: Chatbot and Assistant integration settings: Review eligible channels and intended team recipients before an authorized communication test; configuration alone does not prove delivery.
Search and rescue: Chatbot and Assistant integration settings: Review volunteer alert channels and inactive members; test reviewed recipients and fallback communications.
Security companies and departments: Chatbot and Assistant integration settings: Review site/patrol alert recipients and channel preferences; prove delivery through a reviewed test.
Wildland contractors: Chatbot and Assistant integration settings: Review crew communication channels and remote-connectivity limitations before mobilization.
Industrial emergency response teams: Chatbot and Assistant integration settings: Review on-duty facility recipients and specialist escalation channels; test reviewed recipients and fallback procedures.

Documentation: https://docs.resgrid.com/web-app/chat/#assistant-settings