Chat

Team chat for members.

Why it helps
A dispatch only helps if it reaches people. This is where you confirm members can actually be contacted.

How to configure it
Create channels for your teams once chat is enabled.

Before you begin
Feature access enabled by your system operator

Examples for your department
Community paramedicine and mental health response: Chat: Review eligible channels and intended team recipients before an authorized communication test; configuration alone does not prove delivery.
Search and rescue: Chat: Review volunteer alert channels and inactive members; test reviewed recipients and fallback communications.
Security companies and departments: Chat: Review site/patrol alert recipients and channel preferences; prove delivery through a reviewed test.
Wildland contractors: Chat: Review crew communication channels and remote-connectivity limitations before mobilization.
Industrial emergency response teams: Chat: Review on-duty facility recipients and specialist escalation channels; test reviewed recipients and fallback procedures.

Documentation: https://docs.resgrid.com/web-app/chat/