Business Operations

The Workforce and Business Operations add-on: invoicing, payments, contracts, bids, MARS reimbursement and workforce costing.

Why it helps
Connect administrative commercial work to the department activities it supports.

How to configure it
Certifications and Deployment Finance do not require this add-on. Pay-data reporting additionally needs ADP Enabled; online payments require provider setup. No reimbursement or savings are guaranteed.

Before you begin
Business Operations add-on access

Examples for your department
Community paramedicine and mental health response: Business Operations: Connect approved operational activity to the service’s cost workflow; review eligibility and export prerequisites outside the operational roster.
Search and rescue: Business Operations: Keep operational search records and any approved cost evidence together without assuming reimbursement eligibility.
Security companies and departments: Business Operations: Connect client/site service activity to reviewed costs and invoices; verify source activity before authorized billing.
Wildland contractors: Business Operations: Connect crew assignment activity and approved costs to the contracting workflow; validate rates and evidence before financial submission.
Industrial emergency response teams: Business Operations: Connect facility or contracted response activity to reviewed internal cost allocation and invoicing where applicable.

Documentation: https://docs.resgrid.com/web-app/business-ops/overview/