Account sessions and recovery

Your own sign-in sessions, password and two-factor settings.

Why it helps
Keep personal account recovery distinct from department-wide settings.

How to configure it
Know your department address and time zone, and choose at least two people who will administer Resgrid.

Before you begin
Check your department access and intended audience.

Examples for your department
Community paramedicine and mental health response: Account sessions and recovery: Set the local time zone for scheduled outreach visits; review whether a daily reset would incorrectly mark an occupied response team available.
Search and rescue: Account sessions and recovery: Choose availability reset rules that suit volunteers and overnight searches; avoid implying that a remote volunteer has arrived at staging.
Security companies and departments: Account sessions and recovery: Set patrol-day boundaries and display order; review staffing suppression before excluding an off-duty patrol member from alerts.
Wildland contractors: Account sessions and recovery: Review reset times across overnight assignments and the deployment time zone before changing contractor crew availability.
Industrial emergency response teams: Account sessions and recovery: Align display time with plant shifts and review automatic resets before overwriting a team engaged in an extended incident.

Documentation: https://docs.resgrid.com/web-app/account-security/