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Dispatch settings decide more than which
button the dispatcher presses.

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They affect the intended audience,
automatic activity changes, and the

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information needed before creating a call.

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Open Department Settings, then Call and
Dispatch Settings.

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Begin with a written example: who should
receive a search assignment,

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what should the unit status become, and
what information must accompany it?

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Our fictional Firehouse fifty-one roster
provides the screen data.

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The same decisions apply to a mobile
mental health team, a security patrol, a

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wildland crew, or a plant emergency team.

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A software dispatch is an assignment; it
does not establish

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qualifications, clinical scope, arrival,
or a completed response.

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In this isolated training department, real
outbound notifications are suppressed.

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We can inspect saved configuration and
resource transitions, but this exercise

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does not prove external alert delivery.

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Use Shift for Group Dispatch resolves the
on-duty roster when a group is selected.

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Read the fallback displayed on this
screen: an empty shift result

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falls back to group members.

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Do not assume that switching it on
guarantees an on-duty-only audience.

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Check a populated shift and an empty shift
before relying on the setting.

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We enable shift dispatch and Set Status
for Shift Personnel on

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Dispatch, selecting Responding for
dispatch and Standing By for release.

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These activity changes are separate from
staffing availability.

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For mobile response, check the actual
scheduled team; for search and

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rescue, check the mobilization roster.

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Security and industrial departments should
review site or facility

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coverage and shift boundaries.

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Wildland crews need to consider overnight
and extended assignments.

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This recording verifies the saved choices;
it does not run every

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roster and fallback combination.

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Group-Scoped Dispatch limits supported
call lists, maps and nearest-resource

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views to the member’s group subtree, with
exceptions for reported or assigned

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calls, department administrators and
explicitly selected department-wide roles.

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The screen explains the scope; review real
actors before changing access.

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We leave scoping off and add no role
exceptions.

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A security company can review site
visibility while its central desk

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needs a broader view; an industrial
department can review facility groups.

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Under Unit Dispatch Settings, Also
Dispatch to Assigned Personnel expands

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an assignment to the unit’s current crew.

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Also Dispatch to Entire Group can reach a
much larger station audience.

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We enable assigned-crew expansion and
leave whole-group expansion off.

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An empty or stale crew assignment remains
a problem; a saved switch

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cannot establish who is actually aboard.

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This exercise does not claim that crew
recipients or real alerts were verified.

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The department-wide unit defaults use
built-in meanings.

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Our defaults are Responding on dispatch
and Released on release.

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The unit type override table appears for
types with custom unit statuses.

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For the Rescue type, we choose Responding
to assignment on dispatch

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and Ready for assignment on release.

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Both options belong to the Field Response
set created in the earlier lesson.

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We added Responding to assignment with the
Responding meaning

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before selecting it here.

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Searching assigned area remains a later
declaration by the field team.

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Automatically assigning Searching at call
creation would imply that

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search activity had already begun.

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Use the same distinction for a patrol sent
to an investigation, a mobile

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team traveling to a visit, a wildland crew
responding to staging, or an

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industrial team approaching an incident.

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Consider whether automatic readiness on
release fits local

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procedures when equipment checks or crew
recovery are needed.

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New Call Form Fields separates Visible
from Required.

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Core name, nature, priority and type
remain part of intake.

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We first save G P S Coordinates and Note
as required.

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Creating the synthetic search exercise
without a location is rejected

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with a geolocation requirement.

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We then enter both decimal coordinates and
try again.

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In this build the same rejection remains.

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That is a recorded web-form limitation,
not a successful validation.

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We return to settings, keep G P S visible
but optional, retain Note as required,

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and save the working configuration for the
rest of the demonstration.

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The note is deliberately filled in on the
successful call; this

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lesson does not claim that it proves empty
rich-text note enforcement.

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Test the web form and each client your
department uses.

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For remote searches, patrol sites and
plant areas, review coordinates,

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addresses and indoor locations against the
actual operating procedure.

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Automatic resource selection can be
manual, station based

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or closest-resource based.

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Matching run cards and automatic dispatch
are covered in the next lesson.

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Here we leave recommendations on Off,
automatic dispatch

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unchecked, move-up recommendations off and
the staffing gate off.

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The screen warns that units without
defined roles pass the staffing

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gate; review unit definitions before
treating a threshold as protection.

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A location-age limit rejects old positions
where the selection path applies.

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Including stale locations changes that
assumption.

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Routed driving estimates use the
configured mapping provider

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and can add cost and latency.

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Straight-line estimates do not account for
road access, terrain

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or a plant’s controlled entrances.

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Check-in timers need target, duration,
warning and escalation procedures.

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We leave automatic timers off.

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Timer defaults and call-type overrides
have their own save actions,

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separate from the main settings form.

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Click the main Save for Call and Dispatch
Settings and inspect its success message.

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Open Calls, then New Call.

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Enter Training, S A R dispatch policy
exercise, choose Rescue and Routine, and

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use the identifier DEMO SETTINGS zero one.

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Enter a clear synthetic nature, an
accountability note and

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the training coordinates.

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Select Squad Three, which currently shows
Ready for assignment.

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Create and Dispatch Call returns to the
dashboard.

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The new call is present, and Squad Three
now shows Responding to

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assignment with a new timestamp.

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Open the call and inspect its saved
nature, note,

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identifier and Dispatched tab.

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Squad Three is recorded there.

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These are observed application results.

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The displayed assignment does not prove
that a device received

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a push, that a crew acknowledged it, or
that the unit has arrived.

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Those need separate operational tests.

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Close only this training call.

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Enter a completion note describing the
configuration test and leave

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Send Notification unchecked.

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After saving, the active list no longer
includes the exercise, and Squad

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Three displays Ready for assignment.

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That verifies the custom release
transition.

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For community paramedicine and mental
health response, review team

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audiences, approved operational notes and
post-visit availability.

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For search and rescue, review mobilization
fallback, accountability

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and sustained searches.

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For security, review patrol audiences and
site coverage.

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For wildland contractors, review crew
dispatch, overnight

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assignments and rest assumptions.

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For industrial response, review facility
audiences and equipment readiness before

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automatically releasing a resource.

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Your practice exercise is to explain the
intended audience, configure

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one transition, create and close a
synthetic call, inspect both changes

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and record any client or delivery behavior
still awaiting verification.